Frequently Asked Questions
All unit pricing includes delivery fee that covers delivery set up and removal in our delivery Areas. (*additional mileage charges may apply if your location is outside the immediate delivery area). Let us here at rabbit jumps make your party or event as special as you want it to be.If you are not happy, we are not happy.
”Rain Policy In the event of rain Rabbit Jumps and party rentals policy is that a customer can cancel the delivery witha 48 hr notice with no charge. (Deposits are held for one year and can be used on future rentals or reschedules). If it does rain the units are still usable. Rabbit Jumps & party rentals recommends, that in light rain or showers that most of our units are covered and it’s fine for kids to jump. If the rain becomes heavy, have the kids exit the unit and go inside and wait for the rain to quit. The units will accumulate water (it will bubble at the seams, this is normal) so have an adult or teen go inside the unit with a towel and dry out the unit and its ready for use again.