Frequently Asked Questions
Rates:
All units and rentals are subject to an additional delivery fee. Free set up and take down for inflatable units only (*additional mileage charges may apply if your location is outside the immediate delivery area).
”Rain Policy: In the event of rain, Rabbit Jumps and party rental's policy is that a customer can cancel the delivery within 48 hour notice with no charge. (Deposits are held for one year and can be used on future rentals or reschedules). If it does rain, the units are still usable. Rabbit Jumps & party rentals recommends that as long as most of our units are covered in light rain/showers then it’s fine for kids to jump. If the rain becomes heavy, have the kids exit the unit and go inside and wait for the rain to quit. The units will accumulate water (it will bubble at the seams, this is normal) so have an adult or teen go inside the unit with a towel and dry out the unit and then it is ready for use again.